Marty and Jean are committed to working together and have completed a Partner Compatibility Analysis. Since they knew they needed to do this, they didn’t formalize their commitment to participate but simply verbalized their commitment to each other. As a next step, they used the Agreement Between Partners Checklist to create the following agreement:
1. We will coordinate the activities between Housekeeping and Maintenance to minimize extra work for both groups and yet attain our vision: Each guest will have a clean room in which everything works properly.We will review schedules.We will establish a process whereby maintenance work will take place before the rooms are cleaned.We will work on building a good relationship between the Maintenance and Housekeeping staff.
2. We will create a timeline for reviewing the scheduling of rooms for maintenance, reviewing the scheduling of rooms for housekeeping, developing a daily list of rooms needing maintenance, and coordinating the maintenance and housekeeping staff rounds.
3. We agree that our role is to coordinate the scheduling of the rooms that require maintenance and act as go-betweens for our staffs.